Privacy Policy

ASTROWEARZ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ASTROWEARZ is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

How We Use Your Personal Information

  • Provide and Improve the Services — to process your payments, fulfill your orders, manage your account, arrange for shipping, and create a customized shopping experience.
  • Marketing and Advertising — to send marketing, advertising and promotional communications by email or other channels.
  • Security and Fraud Prevention — to authenticate your account and detect fraudulent or malicious activity.
  • Communicating with You — to provide customer support and maintain our business relationship.
  • Legal Reasons — to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, fulfillment and shipping).
  • With business and marketing partners to provide marketing services.
  • When you direct or consent to our disclosure of certain information to third parties.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction or to comply with applicable legal obligations.

Your Rights and Choices

  • Right to Access / Know — You may request access to personal information we hold about you.
  • Right to Delete — You may request that we delete personal information we maintain about you.
  • Right to Correct — You may request that we correct inaccurate personal information.
  • Right of Portability — You may request a copy of your personal information.
  • Managing Communication Preferences — You may opt out of promotional emails at any time using the unsubscribe option.

Security and Retention

We take reasonable measures to protect your personal information. How long we retain your information depends on factors such as whether we need it to maintain your account, provide Services, or comply with legal obligations.

Children's Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us:
📧 astrowearz5@gmail.com
📞 +91 79012 35456
Lectures Colony, Hayathnagar, Rd No 8A, Plot No 191, Hyderabad, Telangana 501505, India