FAQs
Frequently Asked Questions
Orders & Shipping
How long does delivery take?
Domestic orders (India) typically arrive within 5–8 business days. International orders may take 10–20 business days depending on your location.
Do you ship internationally?
Yes! We ship worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order is dispatched, you'll receive a tracking link via email. You can also track your order from your account dashboard.
Can I change or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. After that, they may already be in processing. Please contact us immediately at support@astrowearz.com.
Products
What sizes do you offer?
We offer sizes from XS to 3XL. Check the size guide on each product page for exact measurements to find your perfect fit.
How do I care for my ASTROWEARZ tee?
Turn the garment inside out before washing. Machine wash cold, gentle cycle. Do not tumble dry — air dry flat to preserve the print and fabric quality.
Are your products true to size?
Our tees are oversized by design. We recommend checking the size guide on each product page. When in doubt, size down.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused, unwashed items in original condition with tags intact. Sale items are non-returnable.
How do I initiate a return or exchange?
Email us at support@astrowearz.com with your order number and reason for return. Our team will guide you through the process.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and popular wallets. International customers can pay via credit card or PayPal.
Is it safe to pay on your website?
Absolutely. Our store is secured with SSL encryption and all payments are processed through trusted, PCI-compliant payment gateways.
Brand
What is ASTROWEARZ?
ASTROWEARZ is a premium streetwear brand rooted in astrology and cosmic storytelling. Every drop is designed for those who wear their universe on their sleeve.
Do you restock sold-out items?
Some designs are limited drops and may not restock. Follow us on Instagram and enable notifications to stay ahead of new releases.
Still have questions?
Reach out to us at support@astrowearz.com — we're happy to help!